Choose two (2) more topics from the options below:

• Guide to Successful Executive Coaching
• Harness the Power of Coaching
• Change Management
• Chaos and Complexity Theory
• Organization Development for Trainers

Coaching & Feedback 
Performance management relies on good coaching and feedback. This issue covers both the coaching process and how to provide feedback that encourages the learning process. You will find clear definitions of what constitutes coaching and detailed explanation of the skills and behaviors needed for successful coaching. In addition, the various roles of a coach are discussed as well as how to deliver both positive and negative feedback.

Guide to Successful Executive Coaching 
Getting ahead in a fast-paced, competitive, and changing business climate is tough without some expert advice. This Infoline walks you through the three key steps to becoming an effective and successful executive coach. You will learn how to build trust with your client, ask the right questions, create an effective plan for success, and create human connections that get results.

Harness the Power of Coaching 
Do you want to make average performance great and significantly improve the behavior and skills of an individual or organization? Then harness the power of coaching. This issue will show you how to drive performance development by making it a fundamental part of your organization's culture. A five-step method ensures your efforts move in the right direction and produce results. Included are sidebars mapping coaching events, assessing the learning needs of coaches, and a coaching evaluation questionnaire job aid.

Change Management 
Trainers must be comfortable with managing change to be effective organizational performance partners. Use this Infoline as a primer on change management tactics and the skills needed to facilitate change. This issue includes useful tools, hands-on examples, and models for change practitioners to use. In addition to a six-phase change strategy model, you will find a list of needed implementation skills, a performance issue analysis tool, and other important advice that will smooth the way of change and reduce barriers.

Chaos and Complexity Theory 
Contains a single article on appying chaos and complexity theory to organizational development and training.

Organization Development for Trainers
Many workplace learning and performance professionals struggle to connect their work with many of the traditional elements of organizational development (OD). This Infoline will show you how they are connected and how to use that connection to your advantage. The issue presents a seven-phase process for organization development and shows you how understanding OD principles will allow you to position your own work learning and performance interventions within the total system of the organization to increase your credibility.